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Operations Services Specialist in Welcome, NC at The Resource Inc.

Date Posted: 8/27/2018

Job Snapshot

Job Description

We' re seeking an Operations Services Specialist to join our client, a national distributor of network products for broadband providers, located in Welcome! This is a Temp-to-Hire opportunity with a 1st shift working schedule (8: 00am-4: 00pm, Monday-Friday), and offering a pay rate of $13.00 per hour! This role is responsible for managing and coordinating the return request to ensure inventory objectives, and qualified candidates will have good critical thinking and problem-solving skills and have previous Windows and Excel experience. If you feel you meet the requirements below and would like to learn more, apply today!

- Analyze, approve and process customer return requests and determine what happens to inventory impacted by the return
- Analyze and administer sales order modifications through Order Management, and inventory modules by reviewing requests, resolving discrepancies, and resolving receipt non-conforming issues
- Process replacement orders for customer defective units, short-shipments, and damages when replacement is deemed necessary
- Research and resolve RMA discrepancies with customers on materials returned
- Manage all cost information as distributed by suppliers through maintenance of a central database of current pricing file
- Perform timely system uploads of properly formatted pricing schedules, resolution of upload inaccuracies and omissions
- Set-up/Item load of all Parts tied to contracted suppliers, adjust system for all part number and cost changes submitted, and load non-contracted supplier pricing
- Maintain and fulfill all system-related functions for Deviated Costs, and determine what type of deviation needs to be applied to a particular order
- Assist the Proposals Department by performance of cost collection routines for evaluation of final proposal preparation
- Conduct regular audits of items established within Item Master for verification of set-up accuracy
- Manage tasks necessary for system corrections of data
- Analyze Daily Sales and Profit Reports for accuracy on Costs
- Reconciliation of Monthly Purchase Price Variance Reports, and review and resolve discrepancies of Match Exceptions
- Process purchase orders to vendors for overhead requirements
- Perform Buying Function for Drop Process as a back-up
- Research, coordinate and administer necessary inventory adjustments, including close-out transactions from cycle counting inventory as required

- Aggressive individual with initiative and the ability to work independently as well as with a team
- Must possess excellent communications skills, both written and verbal
- Must be detail oriented and capable of multi-tasking large volumes of work
- Must possess good critical thinking and problem-solving skills
- Ability to Type, and to use a 10-key calculator
- Previous PC experience in Windows environment, and intermediate Excel knowledge

Submit your application or resume online, or in person at 119 N. Talbert Blvd. Lexington. For additional information, please call or text our office at 336.970.5245.
While we appreciate all inquiries, only qualified candidates will be contacted for further information.