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Operations Supervisor in Winston-Salem, NC at The Resource Inc.

Date Posted: 8/24/2018

Job Snapshot

Job Description

We are currently looking for an Operations Supervisor for our client, an industry leader in bill presentment, located in Winston-Salem! This position offers a competitive hourly pay rate, depending on experience. The Supervisor will manage the production floor by ensuring that daily production schedule requirements are met and all equipment functions properly. They will verify quality control standards on work produced throughout the day, manage inventory and supplies, and monitor customer service communications, addressing any issues that arise. Qualified candidates should have previous supervisory experience and good problem solving skills. If you are looking for a new opportunity and feel you would be a good fit for the responsibilities below, apply today!

- Manage employee work load distribution based on their qualifications, availability, customer timelines and job priority
- Prioritize work based on date and time received
- Ensure that appropriate employee resources are available, equipment is working properly, and supplies are stocked & staged adequately in order to meet daily production schedules
- Address any issues with employees, production work and equipment, and communicate to supervision
- Monitor the progress of daily workflow from printing to leaving the building, monitor email and communications from customer service, and address as needed
- Assist production tasks as needed by filling gaps in production or absences
- Resolve print or insert machine mechanical issues, verify problem, and contact service technician or service supervisor
- Report any issues that cannot be resolved to supervision, and schedule the preventative maintenance of production equipment to ensure efficient operations
- Work with USPS on any postal related issues, report any issues that cannot be resolved to supervision
- Manage inventory to include shipping and receiving, maintaining inventory levels, interacting with vendors for ordering and receiving, and directing Warehouse Specialist
- Take proactive measures to achieve team objectives and outcomes

- Bachelor' s Degree, or equivalent professional experience
- At least 2-years of relevant experience
- Good analytical and problem solving skills
- Understanding of USPS mailing standards and guidelines
- Proficient in Microsoft Office
- Comfortable lifting, carrying, pushing, pulling 35 pounds occasionally
- Ability to persuade and influence team members to meet production goals

Submit your application online, or in person at 1292 S. Stratford Rd. Winston-Salem, to be considered for this position. For additional information, please contact our office at 336.896.1000.